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IsaacC4252 Author

Level 1

4 points

The artcle did not help

I bought an iPhone off of someone on letgo and the iPhone 7 had the iCloud lock on it I tried to ask for the information but they blocked me so what do I do and your website not really helping at all

iPhone 7

Posted on Jan 16, 2020 1:14 AM

Top-ranking reply

Ingo2711

Level 9

73,857 points

Posted on Jan 16, 2020 1:37 AM

If the activation lock is not turned off, the phone can't be used with another Apple ID, sorry.

Only the previous owner can do that, check this article about it:

Turn off Activation Lock - Apple Support

Apple Support might be able to help, but you'll have to show them the original purchase receipt.

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The artcle did not help

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