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Unable to Download

Hi, I’m trying to download apps onto my phone but it says there’s an active subscription that I didn’t download. Now I can’t download stuff.

the subscription has been removed days before a payment was meant to come out. What’s funny is that this subscription is not downloaded on my phone as in the app. How do I start downloading again without paying for the subscription?

Posted on Jan 16, 2020 6:32 PM

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Posted on Jan 16, 2020 6:40 PM

You need to clear up the subscription first. See this link --> View, change, or cancel your subscriptions - Apple Support

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Unable to Download

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