phone calling cutting out

For some reason when I call people or vise versa. It has been cutting out or they even sound like a robot or I can’t hear them at all. But if I use FaceTime or FaceTime audio it works completely fine. How do I fix it?

iPhone XS, iOS 13

Posted on Jan 17, 2020 12:07 PM

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Posted on Jan 17, 2020 12:14 PM

It sounds like you are in an area with poor cellular reception. Have you tried going to a different location to see if the issue persists? You may want to contact your carrier if the issues continue.


Also, see if your carrier supports wi-fi calling. Make a call with Wi-Fi Calling - Apple Support


-AJ

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phone calling cutting out

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