Apple watch model A2008: ECG doesn't work

The Apple Watch Series 4 and 5 can perform ECG If and ONLY IF the Apple Watch was purchased in a country that has given government approval for the ECG app And the Apple Watch is being used in a country that has given government approval for the ECG app.

Both must be true.

Apple Watch ECG countries

https://www.apple.com/watchos/feature-availability/#branded-ecg

https://support.apple.com/en-us/HT208955

https://www.macobserver.com/news/how-to-set-up-ecg-on-apple-watch-series-4/

https://www.imore.com/ecg-app-ultimate-guide

https://www.iphoneincanada.ca/how-to/how-to-install-ecg-app-apple-watch-series-4-canada/

The wording of the available Apple documentation implies that the watch must be purchased in the same country where the usage occurs. Contact Apple Support for the official answer. Which you’re going to be doing anyway, if this is a firmware or hardware problem.

A2008 is a series 4 watch 44mm GPS cellular model, per MacTracker.

abiglier wrote:

but... is it possible to unlock?

Even if that were feasible—and I don’t know that it is—discussions of hacking around Apple interlocks providing for regulatory compliance where devices are sold are not fodder for discussions around here.

Apple frowns on that. So can regulators. And these are Apple forums.

What is the model number of this Watch? On the Watch, Settings > General > About > Model. There will be two numbers when you see one tap it and then get the other one and post both.

Actually it is true, that is an Israeli marketed Apple Watch and the government has not yet approved that function so you cannot use it.

parallel import ?

https://en.wikipedia.org/wiki/Parallel_import

maybe you can return it and get your money back

Apple doesn’t sell the Series 4 anymore so you must have purchased it from a gray market seller. Return it and get your money back.

No