I subscribed for a month but there is no Play Button showing on Apple TV (3rd Gen).
App is working on iPhone, so ended up mirroring it on TV... *rolling eyes*.
Already tried to restart / log out-in...
Apple TV 3, 8
Hello, Panzo.
Thank you for using Apple Support Communities.
From what I understand is that you're unable to play Apple TV+ content. Please make sure you're following the steps below:
"Watch on Apple TV (4K, HD, and 3rd generation)
If you have an Apple TV 4K, an Apple TV HD, or a third-generation Apple TV, you can find Apple TV+ in the Apple TV app.
How to watch on your Apple TV
from the home screen.Watch on Apple TV (4K, HD, and 3rd generation)
If this is what you're already doing, then please reply back with additional details about what you're trying to watch, and the steps you're taking to do so.
Cheers!
Hello, Panzo.
Thanks for getting back to us here in Communities. For this, you may want to contact Apple Support to look further into this.
Best regards.
Thanks a lot for taking the time.
i did follow the steps when I subscribed through the App on the Apple TV. The issue is that even though the subscription is confirmed, I still have the subscription button and no way to play the program (no play button).
The irony was the free week was actually working (there was the play button).
No idea why is that, but it feels stupid to have to mirror the phone as I have the Apple TV...
Any help is welcome.
Thank you.
Apple TV + No play button on Apple TV 3rd Gen
