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Ethan_Nuuu Author

Level 1

77 points

AirPods Pro clicking sound.

A few weeks ago the latest firmware update for the AirPods Pro released(2C54). Following this update, my right AirPod developed a clicking sound whenever ANC/Transparency mode was active. Whenever the AirPod is touched slightly by moving my head or touching it, you can hear a clicking/rattling sound. When both modes are off, the sound is not present. This leads me to believe the problem is not a hardware problem as nothing is physically damaged. The mic on the outside of the AirPods has a problem however. Today my left AirPod has also started producing this clicking/rattling sound whenever touched. I just want some answers/help. Thank you.

Posted on Jan 18, 2020 4:04 AM

Top-ranking reply

Hans_Yuu

Level 1

9 points

Posted on Mar 22, 2020 5:57 AM

I’ve been having the EXACT same problem for the past few days now. I’ve been using them since release but nothing like this has happened until around now. I’ve also noticed that when I remove the rubber tip, the rattling noise disappears. I’m just wondering what’s causing this and if this is a software or hardware issue since my country’s in lockdown right now due to the virus and I can’t really have it replaced atm :/

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140 replies

Edgarp2

Level 1

4 points

May 5, 2020 1:32 PM in response to Jabbermaan

Thanks a lot! how do you get 2D15 update?

Eggbo18

Level 1

4 points

May 5, 2020 2:02 PM in response to Edgarp2

I followed this steps

https://www.macrumors.com/2020/05/05/apple-updates-airpods-pro-firmware-to-version-2d15/

Eggbo18

Level 1

4 points

May 5, 2020 2:03 PM in response to Jabbermaan

Only if i touch the airpod or if i do very hard movements with them on.

May 5, 2020 2:41 PM in response to Eggbo18

I'm still hearing the clicking sound after the update and reset. I'll just get them replaced.

Edgarp2

Level 1

4 points

May 5, 2020 2:48 PM in response to Jabbermaan

Unfortunately this update doesn’t work for me, I still hear the noise clicking when noise cancelling is active

I will check for a replacement

Dachs99

Level 1

8 points

May 5, 2020 11:56 PM in response to Shanesnh

I contacted Apple Support and they are sending me a new Left Airpods Pro. Got to give it a try!

Shanesnh

Level 4

1,745 points

May 6, 2020 4:05 AM in response to Kevinw1234

Yes, 2D15 has made this problem worse.

When talking, I can hear the crackle sound in my Right AirPod even louder and more often just because my mouth/face(?) is moving.

Eggbo18

Level 1

4 points

May 6, 2020 5:09 AM in response to Shanesnh

Yep the moment i jumped in a call using the airpods the clicking sound started all

over. And effectively is getting worse. This is a really bad issue.

May 8, 2020 5:34 AM in response to Mojahed Taleb

I contacted Apple Support and discussed the issues with them. They are sending a new Right Airpod pro. Hope this solves it.

Shanesnh

Level 4

1,745 points

May 8, 2020 8:28 AM in response to Kevinw1234

Replaced 3 times. Makes little to no difference.

Dachs99

Level 1

8 points

May 8, 2020 3:35 PM in response to paulamorris

Thank you Paula, that is very encouraging. My right one is 2D15 and I am sure once they are both in the charger the left will update also.

luck6361

Level 1

4 points

May 26, 2020 12:38 PM in response to Ethan_Nuuu

i paid so much money and they didnt last smh airpod 1st gen are way better . im having the same problem

Shanesnh

Level 4

1,745 points

May 30, 2020 11:53 PM in response to dane52

It’s a problem with firmware. I’ve replaced mine 4 times. Always the right one doing it.

Don’t waste your time. 2D15 didn’t fix anything that was wrong with the AirPods incl. this bug for me.

May 31, 2020 3:54 AM in response to Shanesnh

I don't agree, it does not seem to be a problem with the firmware, if you read 3 posts back I've summarized my experience which definitely brings to hardware issue.

luck6361

Level 1

4 points

May 31, 2020 7:18 AM in response to dane52

Send them back . I did . I got a new pair

AirPods Pro clicking sound.