Installation iCloud for Windows on a Win 7 PC Fails

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Installation iCloud for Windows on a Win 7 PC Fails

Installation runs and then fails. Error message as attached png file.

iCloud for Windows

ASUS-Q550LF Win7 Notebook PC

(Note : iCloud has previously worked on this PC, but I uninstalled it for a time while cleaning up some other issues, cleaning duplicate files, cleaning duplicate photos, uninstalling unused programs, and clone original Mechanical 500GB HDD to 2TB SSD and then take out the mechanical HHD and put in the SSD. System runs faster, wow, and a lot more space. Everything else works fine, even iTunes works fine, Firefox works fine, Safari works fine, just cannot install the iCloud.)

Windows, Windows 6

Posted on Jan 18, 2020 4:30 AM

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Answer 1

Top-ranking reply

chuck_3rd

Community Specialist

Jan 20, 2020 4:46 PM in response to StanHemphill

Hello StanHemphill,

Welcome to Apple Support Communities! I understand you're having trouble installing iCloud for Windows. I'm happy to provide information to help you resolve this.

Follow the steps in this article to resolve your issue:

If you see a 'Windows Installer package' error message when you try to reinstall or remove Apple software

Best Regards.

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Answer 2

StanHemphill Author

Level 1

8 points

Jan 22, 2020 7:31 PM in response to chuck_3rd

Spot on. Control Panel > Programs and Features > find "Apple Software Update" and choose "repair" it. Back to iCloud Installer and viola, success! Thanks for everything.

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Answer 3

rose_10

Community Specialist

Jan 23, 2020 8:16 AM in response to StanHemphill

Hello again StanHemphill,

Thanks for the update. I'm glad we were able to work together to resolve your issue.

Have a wonderful day!

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Installation iCloud for Windows on a Win 7 PC Fails

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