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I lost my airpods pro but on Find my app it will not refresh the location

I lost my airpods pro but on Find my app it will not refresh the location


Posted on Jan 18, 2020 9:24 AM

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Question marked as Top-ranking reply

Posted on Jan 21, 2020 6:38 AM

Greetings, rycastillo!


Thanks for reaching out to the Apple Support Communities! It sounds like you've lost your AirPods Pro and are trying to locate them on the Find My app and the location is not refreshing. Please take a look at this article If Find My iPhone is offline or not working for the steps to take if the Find My app is not working properly. Please keep in mind:


"Your device's last known location is available for one day. If your device is offline or can't connect to Find My [device] for more than 24 hours, you won't be able to see the last known location."


I also recommend checking out this article for How to find your lost AirPods. This article will give you the steps to take to locate lost AirPods Pro, as well as how to replace them if you are unable to locate them.


Have a great day!

2 replies
Question marked as Top-ranking reply

Jan 21, 2020 6:38 AM in response to rycastillo

Greetings, rycastillo!


Thanks for reaching out to the Apple Support Communities! It sounds like you've lost your AirPods Pro and are trying to locate them on the Find My app and the location is not refreshing. Please take a look at this article If Find My iPhone is offline or not working for the steps to take if the Find My app is not working properly. Please keep in mind:


"Your device's last known location is available for one day. If your device is offline or can't connect to Find My [device] for more than 24 hours, you won't be able to see the last known location."


I also recommend checking out this article for How to find your lost AirPods. This article will give you the steps to take to locate lost AirPods Pro, as well as how to replace them if you are unable to locate them.


Have a great day!

I lost my airpods pro but on Find my app it will not refresh the location

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