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Old iPad AppStore sign in issue

heres the issue:


I'm trying to sign in to the AppStore on the iPad.

I click Sign In, then click Use Existing Apple ID, then enter my details, (username and password) my details are correct.


it says this: Cannot connect to ITunes Store.


please assist



iPad 2, iOS 8

Posted on Jan 18, 2020 9:45 AM

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Question marked as Best reply

Posted on Jan 18, 2020 9:47 AM

Hello,


You will need to call Apple for assistance.


Contact AppleCare

1 reply

Old iPad AppStore sign in issue

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