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my iphone X is updated but it suddenly stopped accepting my face id and now when im trying to set new one up it says “face id unavailable” i tried restarting my phone but nothing seemed to work

why did my face id became unavailable suddenly? ive been using it for a while but now it says i have to set new one up and when i try doing that it says unavailable. i tried switching off and restarting but nothing seems to work

iPhone X

Posted on Jan 18, 2020 10:07 AM

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Question marked as Top-ranking reply

Posted on Jan 18, 2020 10:16 AM

See this for troubleshooting Face ID, including contacting Apple Support if necessary, If Face ID isn't working on your iPhone or iPad Pro - Apple Support

1 reply

my iphone X is updated but it suddenly stopped accepting my face id and now when im trying to set new one up it says “face id unavailable” i tried restarting my phone but nothing seemed to work

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