apple tv download freezes

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Level 1

8 points

apple tv download freezes

I paid and download Home Alone 2 for my grandson. But every time i play it, 5-10 minutes in it freezes and won't play anymore. Can anyone suggest what i need to do. Thanks

Apple TV

Posted on Jan 18, 2020 11:47 AM

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Answer 1

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QuickPost

Level 10

103,335 points

Jan 18, 2020 5:20 PM in response to Chillishop

Hello,

You will need to call Apple for assistance.

Contact AppleCare

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Answer 2

Chillishop Author

Level 1

8 points

Jan 19, 2020 7:09 AM in response to QuickPost

Thank you. I did think that was going to be my only option.

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apple tv download freezes

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