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Apple TV freezing

Can someone help me with my Apple TV? It freezes all the time on the 3 months trial. I'm trying to watch Ted lasso and it's pretty ridiculous. All my other apps work like Netflix Amazon etc

75UN8570AUD,

Posted on Jan 25, 2023 11:41 AM

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Question marked as Best reply

Posted on Jan 26, 2023 4:07 AM

It freezes all the time

Sorry to hear that.


Try this:

- Try to reset the app, then sign in again.

- Check for LG TV system software updates, and install if available.

- Check for available app updates, if not set to update automatically.

- Try a cold restart of the smart TV (not sleep-wake, but really off for a short while).

- Try deleting the Apple TV app, then re-install.

- Else contact the Apple Support staff for further assistance.

1 reply
Question marked as Best reply

Jan 26, 2023 4:07 AM in response to Carrie32Falduts

It freezes all the time

Sorry to hear that.


Try this:

- Try to reset the app, then sign in again.

- Check for LG TV system software updates, and install if available.

- Check for available app updates, if not set to update automatically.

- Try a cold restart of the smart TV (not sleep-wake, but really off for a short while).

- Try deleting the Apple TV app, then re-install.

- Else contact the Apple Support staff for further assistance.

Apple TV freezing

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