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I realized today that for a month, my son has been doing in-ap purchases on Roblox that adds up to almost $500. Apple can't refund it because it is a "3rd party". Is there anything else I can do to possibly get these charges reversed? Thank you for any help!
iPad Air, iOS 11
If you have contacted iTunes store support that is all you can do. If the automated process—>Request a refund for apps or content that you bought from Apple - Apple Support is rejected
you can try contacting a real person—>https://www.apple.com/emea/support/itunes/contact.html
And you need to prevent your son from making in-app purchases. See—>Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
If you have contacted iTunes store support that is all you can do. If the automated process—>Request a refund for apps or content that you bought from Apple - Apple Support is rejected
you can try contacting a real person—>https://www.apple.com/emea/support/itunes/contact.html
And you need to prevent your son from making in-app purchases. See—>Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
Charges I did not authorize
