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logitech keyboard mx master not linking -

Hello, my Logi deck mx master keyboard won't link . when trying to link with my MacBook (Catalina ) it'll give me the 6 numbers to link , but when I try to press the numbers on my keyboard it won't work neither on the device which Im trying to link . please help me lol

MacBook Pro 13", macOS 10.15

Posted on Jan 18, 2020 4:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2020 5:16 PM

I will try.....


You have installed the Logitech Options software that works with Catalina, yes??

If so, this might be helpful to you.....


but first, there's a firmware update tool for use with 10.14 and Logitech keyboards...

here: (yup, link)

https://support.logi.com/hc/en-ca/articles/360035037273-Firmware-Update-Tool


and here's some Catalina and/or Mojave stuff...... *yup, 'nother link....*


https://support.logi.com/hc/en-ca/articles/360023203954-Logitech-Options-permission-prompts-on-macOS-Catalina-and-macOS-Mojave


your keyboard should be connected via USB-C, though bluetooth is an option.....Should appear under system preferences....keyboards....... you might have to do a "Set Up new Keyboard" as well, dumb, maybe, simple, perhaps, but.....


and it does mention that the latest version of Logitech Options (8.02 or later) is officially compatible with Catalina.


Hmmmm.... I always thought that a keyboard was a keyboard, was a keyboard...in that, you just plugged 'em in, via USB, whatever they were, and they just worked, period. Apparently that's not always the case.....


anyways, good luck and let us know how you made out


john b

1 reply
Question marked as Top-ranking reply

Jan 18, 2020 5:16 PM in response to davidxxc

I will try.....


You have installed the Logitech Options software that works with Catalina, yes??

If so, this might be helpful to you.....


but first, there's a firmware update tool for use with 10.14 and Logitech keyboards...

here: (yup, link)

https://support.logi.com/hc/en-ca/articles/360035037273-Firmware-Update-Tool


and here's some Catalina and/or Mojave stuff...... *yup, 'nother link....*


https://support.logi.com/hc/en-ca/articles/360023203954-Logitech-Options-permission-prompts-on-macOS-Catalina-and-macOS-Mojave


your keyboard should be connected via USB-C, though bluetooth is an option.....Should appear under system preferences....keyboards....... you might have to do a "Set Up new Keyboard" as well, dumb, maybe, simple, perhaps, but.....


and it does mention that the latest version of Logitech Options (8.02 or later) is officially compatible with Catalina.


Hmmmm.... I always thought that a keyboard was a keyboard, was a keyboard...in that, you just plugged 'em in, via USB, whatever they were, and they just worked, period. Apparently that's not always the case.....


anyways, good luck and let us know how you made out


john b

logitech keyboard mx master not linking -

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