You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello, my Logi deck mx master keyboard won't link . when trying to link with my MacBook (Catalina ) it'll give me the 6 numbers to link , but when I try to press the numbers on my keyboard it won't work neither on the device which Im trying to link . please help me lol
MacBook Pro 13", macOS 10.15
I will try.....
You have installed the Logitech Options software that works with Catalina, yes??
If so, this might be helpful to you.....
but first, there's a firmware update tool for use with 10.14 and Logitech keyboards...
here: (yup, link)
https://support.logi.com/hc/en-ca/articles/360035037273-Firmware-Update-Tool
and here's some Catalina and/or Mojave stuff...... *yup, 'nother link....*
your keyboard should be connected via USB-C, though bluetooth is an option.....Should appear under system preferences....keyboards....... you might have to do a "Set Up new Keyboard" as well, dumb, maybe, simple, perhaps, but.....
and it does mention that the latest version of Logitech Options (8.02 or later) is officially compatible with Catalina.
Hmmmm.... I always thought that a keyboard was a keyboard, was a keyboard...in that, you just plugged 'em in, via USB, whatever they were, and they just worked, period. Apparently that's not always the case.....
anyways, good luck and let us know how you made out
john b
I will try.....
You have installed the Logitech Options software that works with Catalina, yes??
If so, this might be helpful to you.....
but first, there's a firmware update tool for use with 10.14 and Logitech keyboards...
here: (yup, link)
https://support.logi.com/hc/en-ca/articles/360035037273-Firmware-Update-Tool
and here's some Catalina and/or Mojave stuff...... *yup, 'nother link....*
your keyboard should be connected via USB-C, though bluetooth is an option.....Should appear under system preferences....keyboards....... you might have to do a "Set Up new Keyboard" as well, dumb, maybe, simple, perhaps, but.....
and it does mention that the latest version of Logitech Options (8.02 or later) is officially compatible with Catalina.
Hmmmm.... I always thought that a keyboard was a keyboard, was a keyboard...in that, you just plugged 'em in, via USB, whatever they were, and they just worked, period. Apparently that's not always the case.....
anyways, good luck and let us know how you made out
john b
logitech keyboard mx master not linking -
