Unusually high data usage for Apple TV

My Apple TV has used just over 1Tb (yes 1 terabyte) in less than a 24 hour period. I have not watched anything other than a few trailers. That's it, that's all. No usage by me, and throughout the day no one went on the Apple TV 4k. The only thing that was active at the end of the day was the screen saver (That should have ended after 15 minutes).

Help!

Apple TV 4, tvOS 11

Posted on Jan 19, 2020 1:48 AM

Similar questions

Apple TV Excessive Data Consumption I started monitoring my Internet data usage on April 1 after my ISP warned I was getting close to my monthly data cap last month. During my monitoring, I discovered that my Apple TV 4K box was consuming a significant amount of data, despite my limited usage of it. Although I primarily use a Fire TV stick, my Apple TV box managed to consume approximately 70 GB of data while mostly in sleep mode since April 1, even though I had used it for only a short time (< 1 hour) to watch a few YouTube videos. After disconnecting the Apple TV from the network this morning, it became apparent that it was the culprit for the excess data usage. I have always had uPnP disabled, and do not use a VPN, but I am still unsure about the cause of this issue. Any insight as to what could be causing this excessive data usage?
2657 1
Apple TV Data Usage Has anyone figured out what's wrong and how can this be fixed? Obviously Apple hasn't. Whenever I turn on my TV with Apple TV 3rd Gen and watch content like SkyNews, I can see in my Wifi monitor that it uses about 30 GB in 5 minutes, much more than any other application or data stream. This is eating up my XFinity allowance and making me hit maximums. I have downgraded display from 4K to 1080p and even 720p with little difference. Plus, if I happen to simply turn off my Samsung TV without unplugging (yes, physically unplugging) my Apple TV, the hog continues.
1186 2
Apple TV data usage while in sleep mode I've noticed on multiple Apple TV devices that while they're are in sleep mode they're downloading data. It amounts to roughly 100-150MB per hour, consistently for hours/days at a time. This amounts to tens of wasted gigabytes per month while the devices are 'off'. I've turned off background app updates. I've set screensaver downloading to 'never'. I've turned off all apple analytics, but its still consuming data. Looking at router logs show packets to/from icloud.com etc. Does anyone else see this behavior? Any ideas how to track down what's going on? My only option has been to unplug the devices. I've seen similar activity with an iPad with the same amount of hourly usage starting at around midnight. Is this caused by tvos itself? Any thoughts?
3796 1

3 replies

vazandrew

Level 8

40,834 points

Jan 19, 2020 10:13 AM in response to MathGeekRob

Make sure to check any iCloud settings as well as screensaver. Test on another network and/or take to Apple for diagnostics.

MathGeekRob Author

Level 1

10 points

Jan 19, 2020 7:56 AM in response to QuickPost

Comcast has a page dedicated to usage. It tracks individual devices as well as overall usage. It’s the Apple TV.

QuickPost

Level 10

103,437 points

Jan 19, 2020 7:51 AM in response to MathGeekRob

Hello,

Where are you viewing this data usage?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unusually high data usage for Apple TV