Apple Music songs not downloading

I recently moved from an iPhone 5s to an iPhone 11 and all the music i had in my library got downloaded in the new device, but o can’t download any of the playlist. I click the download button and nothing happens.

I still can download other albums and songs not previously added to those playlist

Posted on Jan 19, 2020 9:30 AM

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Question marked as Top-ranking reply

Posted on Jan 21, 2020 7:24 PM

Hey there Lesraz,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues downloading playlist to your new iPhone 11. I’ll be happy to help.


Just to verify, are these playlist in your music library? If so, restart your iPhone and try accessing the playlist once more. Also, go to Settings > Music and make sure Sync Library is enabled as well.


Restart your iPhone

Turn on Sync Library with Apple Music


See if you can download the playlist after that.


Add music to iPhone and listen offline


Let me know if this helps.

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1 reply
Question marked as Top-ranking reply

Jan 21, 2020 7:24 PM in response to Lesraz

Hey there Lesraz,


Thanks for reaching out to Apple Support Communities. I understand you’re having issues downloading playlist to your new iPhone 11. I’ll be happy to help.


Just to verify, are these playlist in your music library? If so, restart your iPhone and try accessing the playlist once more. Also, go to Settings > Music and make sure Sync Library is enabled as well.


Restart your iPhone

Turn on Sync Library with Apple Music


See if you can download the playlist after that.


Add music to iPhone and listen offline


Let me know if this helps.

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Apple Music songs not downloading

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