Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I received an email telling me I would receive 1 year of Apple TV free because I purchased a new Apple product. I now got an email saying it’s only 1 week free. Not sure what’s going on

How can I make sure I’m not only getting 1 week free instead of 1 year, as promised

iPhone 7, iOS 13

Posted on Jan 19, 2020 10:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2020 11:09 AM

The one year offer is still there if you purchased a new iPhone, iPad, iPod touch, Apple TV, or Mac, after September 10

https://www.apple.com/newsroom/2019/09/apple-tv-launches-november-1-featuring-originalhttps://support.apple.com/en-us/HT210573

and

https://support.apple.com/en-us/HT210573


Here’s how to redeem it:

Turn on your new Apple device and sign in with your Apple ID.


Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.

The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.

Tap Enjoy 1 Year Free.


Once activated you can view, change, or cancel your subscriptions

Or Contact Support if you can’t get the one year and qualify under the above terms



1 reply
Question marked as Top-ranking reply

Jan 19, 2020 11:09 AM in response to LynnIeA

The one year offer is still there if you purchased a new iPhone, iPad, iPod touch, Apple TV, or Mac, after September 10

https://www.apple.com/newsroom/2019/09/apple-tv-launches-november-1-featuring-originalhttps://support.apple.com/en-us/HT210573

and

https://support.apple.com/en-us/HT210573


Here’s how to redeem it:

Turn on your new Apple device and sign in with your Apple ID.


Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.

The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.

Tap Enjoy 1 Year Free.


Once activated you can view, change, or cancel your subscriptions

Or Contact Support if you can’t get the one year and qualify under the above terms



I received an email telling me I would receive 1 year of Apple TV free because I purchased a new Apple product. I now got an email saying it’s only 1 week free. Not sure what’s going on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.