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Level 1

4 points

iPad doesn’t shutdown with portfolio cover

I have a new iPad and the portfolio cover does not shut it down when I close it. What should I do? It is running down the battery.

iPad, iOS 13

Posted on Jan 19, 2020 12:00 PM

Top-ranking reply

Level 10

103,365 points

Posted on Jan 19, 2020 12:06 PM

Hello,

In Settings > Display & Brightness is the Lock/Unlock option enabled?

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