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my Macbook 2017 pro is unable to update to catalina

My MacB pro shows there is 2 update pending one is 2.6GB IOS 10.14.6 update and Catalina8.18GB, but none of the update is able to be installed. It shows error every time after update in downloaded. Please help.

Posted on Jan 19, 2020 11:06 PM

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Posted on Jan 19, 2020 11:09 PM

So it shows here https://www.apple.com/macos/how-to-upgrade/ that should be compatible. Have you tried to update directly with this link https://apps.apple.com/us/app/macos-catalina/id1466841314?l=en-us&mt=12 ? Which os version are you on now?

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my Macbook 2017 pro is unable to update to catalina

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