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Hello,

No need to apologies, we are here to help!

A few things to clarify, There are 3 things that share the Apple TV name. Apple sells the Apple TV box which is the physical device you connect to your TV. Within all of Apple’s devices is an Apple TV application which is like the central hub for all of your TV shows and movies. Apple has a streaming service called Apple TV+ which is a service that offers all of Apple’s original TV shows and movies.

You are using the Hulu service on an Apple TV.

Here is Hulu’s support website. From here you should be able to call up Hulu to figure out what is going on.

https://help.hulu.com/s/?language=en_US

If you ever have any further questions regarding Apple’s products then feel free to reach back out to us!

Hello,

Are you referring to Apple TV+? Apple TV+ is $4.99/month. The show 9-1-1 Lone Star is not available on Apple TV+. Are you referring to another service? This show is available on FOX and Hulu. Seeing as FOX does not have a subscription service, it sounds like you are using Hulu. The Apple TV application allows you to keep track of shows that you watch in other applications. You could see 9-1-1 Lone Star in the Apple TV application but as soon as you tap on it then it will open in the Hulu application.

Hello,

You would need to ask the application’s support.

Hello,

Yes, you will need contact the support of who ever developed the application you are having trouble with.

Hello,

You are very welcome! Which application are you using and which service are you paying $10 for?

You are welcome!