Cannot connect to iTunes Store error
While trying to subscribe Hotstar vip yearly subscription on my iPad 5 I’m getting “cannot connect to iTunes Store” error
please help
User profile for user:
chris_g1
User level:
Community Specialist
Hello, rekha112.
I understand you are encountering an error when attempting to activate a subscription in the App Store. I looked up Hotstar, and it sounds like a pretty cool streaming app. I want to help make sure you can access it.
The first thing I would suggest to do is Restart your iPhone. This straightforward troubleshooting step is quick and often resolves any number of issues.
Apple has a great support article that addresses App Store connectivity issues, and I’m linking it below.
If you can't connect to the App Store, iTunes Store, or other Apple services
If, after reviewing the support articles and working through the troubleshooting steps, the issue is still there, please let me know if you can download free apps from the App Store. I want to try to isolate this to an App Store issue in general or find out if it is specific to this app.
Best Regards.