brand new MacBook air says battery needs to be replaced and fan running high? help!

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skyeblue1981 Author

Level 1

8 points

brand new MacBook air says battery needs to be replaced and fan running high? help!

I purchased my new MacBook Air today and it’s saying the battery needs to be replaced? Fan is running on high and system is really lagging too. Any thoughts? I haven’t even been able to set it up yet ☹️

Posted on Jan 20, 2020 4:00 AM

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Answer 1

dominic23

Level 10

84,018 points

Jan 20, 2020 4:13 AM in response to skyeblue1981

Return it and get another one.

Quote:

You have 14 calendar days to return an item from the date you received it.
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

Returns & Refunds - Shopping Help - Apple

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Answer 2

Jan 20, 2020 4:12 AM in response to skyeblue1981

Your product is in return period . Its better to return the product.

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brand new MacBook air says battery needs to be replaced and fan running high? help!

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