mychart won't connect to apple health.

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Level 1

11 points

mychart won't connect to apple health.

i can't get apple health to connect to my medical records. i've tried connecting through the website and through the app. login info is correct. provider is in the list.

Apple Watch Series 4, watchOS 5

Posted on Jan 20, 2020 11:07 AM

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Answer 1

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shea0o Author

Level 1

11 points

Jan 23, 2020 11:21 AM in response to chris_g1

Clearly I did this already. I know how to connect it but there’s an issue because I can’t do it even though everything was done correctly and double, then triple checked again. I also restarted my phone, cleared my internet history etc.

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Answer 2

chris_g1

Community Specialist

Jan 23, 2020 10:07 AM in response to shea0o

Hi shea0o,

Thank you for using Apple Support Communities.

I see from your post that you are having an issue with connecting your medical records to your health app. This article has the steps to View health records on your iPhone or iPod touch - Apple Support

If you need further assistance after following those steps, you may want to reach out to Apple Support directly here: Get Support

Have a great day!

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mychart won't connect to apple health.

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