Carplay GPS Problem and Fix for Pioneer AVH-W4400NEX

Problem:  Navigation apps on iPhone malfunction only when connected to CarPlay.   When connected wired or wireless the car appear to be going backward on the map and instructions to turn are erroneous.  Waze maps rotate while driving, Apple Maps repeatedly says, “Proceed to the route.”

 

Solution:  System settings in Pioneer unit—3D Calibration Status—Reset all three of the settings:

Learning, Distance, and Speed Pulse.


Details:  The Pioneer was an aftermarket install in a Toyota.  It worked properly for a long time with an iPhone 6, and for a few months with an iPhone 11 Pro.  It’s unclear what caused the problem.  iOS update to 13.3 and Pioneer firmware 1.02 failed to fix it.

 

While the Toyota never had a navigation unit, it appears that a GPS antenna was installed with the Pioneer.  I discovered the antenna connection status in the system settings.  Reportedly, Apple

requires an in-car GPS antenna when implementing wireless Carplay, perhaps to save battery or increase reception.  Reportedly, the in-car GPS may or may not be required by Apple when the phone is connected via a wire. 


In my case, when connected to Carplay, the GPS switches from the phone GPS to the in-car GPS antenna. While driving, a perfectly functioning GPS would malfunction as soon as I turned on the Pioneer receiver, whether connected by wire or wireless.

 

Resetting the 3D Calibration Status in the Pioneer unit

instantly solved the problem.


Prior to figuring out the issue, Apple replaced an iPhone because the internal compass was

broken.  That may have contributed to some of the problems such as spinning maps, but the problem with navigation persisted until I reset the setting in the Pioneer.

Posted on Jan 20, 2020 12:42 PM

Reply

Similar questions

5 replies

Jan 21, 2020 6:45 PM in response to Rootmail

Hey! Other than this issue are you having any other issues with the 4400nex and the iPhone 11 Pro? I currently have the same phone and have major issue with my alpine unit. So, my installer is swapping it out for the 4400nex. So, before doing so I wanted to check the internet to see if there were issues with this unit and the 11 pro. Any and all answers will be greatly appreciated! Thanks!!!

Jan 22, 2020 9:41 AM in response to Tdme99

I find that the 4400NEX works very well with the iPhone 11 Pro. Other than the issue I mentioned I haven’t had problems with the Pioneer unit. I have encountered a few issues that I attribute to the apps. For example, once in a while the SiriusXM app will lose it’s place in the playback of a download. That app had bigger problems when I used an iPhone 6 with the Pioneer. Generally, the interface between the Pioneer and the iPhone, wired and wireless, works well.

Jan 22, 2020 8:33 PM in response to Tdme99

I think you’ll like it. CarPlay works great. The Pioneer unit has a lot of settings which makes it very configurable. I was a little confused at first, for example, SiriusXM iPhone app vs SiriusXM radio unit. But I got used to it and figured out how to set it up conveniently so I can use it while keeping my focus on driving. I’ll be curious to see what you think after the installation.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Carplay GPS Problem and Fix for Pioneer AVH-W4400NEX

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.