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when I click turn on two factor auth on step 4 using mac, I get an error saying that a Mac password is required to use two-factor authentication. But unable to create one in Users

how to deal with this error?

iMac 21.5", macOS 10.13

Posted on Jan 20, 2020 7:24 PM

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Question marked as Best reply

Posted on Jan 21, 2020 8:02 AM

Hello,


If you're using macOS Mojave or earlier:


Choose Apple menu  > System Preferences > iCloud > Account Details.

Click Security.

Click Turn On Two-Factor Authentication.

Some Apple IDs created in iOS 10.3 or macOS 10.12.4 and later are protected with two-factor authentication by default. In this case, you see that two-factor authentication is already turned on.


If you already use two-step verification and want to update, turn it off, then turn on two-factor authentication.


If your account isn't eligible for two-factor authentication, you can still use two-step verification to protect your information.



What to remember when you use two-factor authentication

Two-factor authentication significantly improves the security of your Apple ID. After you turn it on, signing into your account will require both your password and access to your trusted devices or trusted phone number. To keep your account as secure as possible and help ensure you never lose access, there are a few simple guidelines you should follow:


Remember your Apple ID password.

Use a device passcode on all your devices.

Keep your trusted phone number(s) up to date.

Keep your trusted devices physically secure.

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1 reply
Question marked as Best reply

Jan 21, 2020 8:02 AM in response to myhivegenie

Hello,


If you're using macOS Mojave or earlier:


Choose Apple menu  > System Preferences > iCloud > Account Details.

Click Security.

Click Turn On Two-Factor Authentication.

Some Apple IDs created in iOS 10.3 or macOS 10.12.4 and later are protected with two-factor authentication by default. In this case, you see that two-factor authentication is already turned on.


If you already use two-step verification and want to update, turn it off, then turn on two-factor authentication.


If your account isn't eligible for two-factor authentication, you can still use two-step verification to protect your information.



What to remember when you use two-factor authentication

Two-factor authentication significantly improves the security of your Apple ID. After you turn it on, signing into your account will require both your password and access to your trusted devices or trusted phone number. To keep your account as secure as possible and help ensure you never lose access, there are a few simple guidelines you should follow:


Remember your Apple ID password.

Use a device passcode on all your devices.

Keep your trusted phone number(s) up to date.

Keep your trusted devices physically secure.

when I click turn on two factor auth on step 4 using mac, I get an error saying that a Mac password is required to use two-factor authentication. But unable to create one in Users

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