Old Apple ID

An old apple ID keeps popping up on my new ipad (which isn't an email address). I think it is linked to itunes account. I have deleted itunes app but it is still popping up. When i try to reset password it doesn't recognise apple id. Any ideas?

Posted on Jan 20, 2020 9:49 PM

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1 reply

Jan 20, 2020 10:01 PM in response to JulesGraceMaisy

I think it's caused by the following reasons.

Some Apps on your iPad were purchased with other App id. So when those Apps need to update, the the App id keeps popping up, letting you enter the password for the Apple Account.
Maybe you can consider to delete all non-system Apps from your iPad, then log out of the current Apple account, and log in with your own Apple account.

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Old Apple ID

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