Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to eliminate certificates from iPhone

After deleting the email account, the certificate that my company had installed on my iPhone is still there and I would like to eliminate it. However, when I enter the phone at Device Management, I see the certificates but I cannot delete them. is there a way to do this manually? Thank you!

iPhone 11

Posted on Jan 21, 2020 11:17 AM

Reply
Question marked as Best reply

Posted on Jan 21, 2020 11:33 AM

You can try the following steps below to delete a certificate from your iPhone:

1. Launch Settings from your Home screen.

2. Tap on General.

3. Tap on Profile. (If you don't see Profile it means you have nothing to delete or worry about!)

4. Tap on the profile you want to delete, then tap Delete profile.

5. Enter your passcode if prompted. Tap Delete to confirm.

1 reply
Question marked as Best reply

Jan 21, 2020 11:33 AM in response to Felix Leiter

You can try the following steps below to delete a certificate from your iPhone:

1. Launch Settings from your Home screen.

2. Tap on General.

3. Tap on Profile. (If you don't see Profile it means you have nothing to delete or worry about!)

4. Tap on the profile you want to delete, then tap Delete profile.

5. Enter your passcode if prompted. Tap Delete to confirm.

How to eliminate certificates from iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.