How can I check if there is an available backup, so I can use your suggestion for passcode restoring?

Dear supporter,


Unfortunately, my closed friend lost her son last week due to a Cardiac Arrest.

She is trying desperately to enter his Iphone to watch moments in his life, but

could not do it, due to a missing passcode.

I've read through your guide lines referred to a passcode recovery and find out

that unless there is a backup in place, restoring passcode will result in losing

all information stored in.

Could you please advise as to how can I check if there is an available backup,

so I can use your suggestion for passcode restoring?


With regards,

Ami


P.S. I do have the deceased Apple ID and Password, if needed later.





[Edited by Moderator]

iPhone 5s

Posted on Jan 22, 2020 6:03 AM

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8 replies

Jan 22, 2020 2:55 PM in response to fyip

Thanks for your quick response, but eventually it did not solved my problem.

The thing is that in order to perform the procedure you suggested, I need the passcode...

Is there a way to check available backups through my PC , using

Apple ID and Password, or other way to access Iphone backups through my PC?

Regards,

Ami



[Personal Information Edited by Moderator]

Jan 22, 2020 2:56 PM in response to fyip

Sorry but your reply did not help me to solve my issue...

My main problem is that due to mised Passcode, I can not access any information directly on Iphone.

You've suggested a solution that implies losing of all data stored in Iphone, unless there is a Backup in place.

So all I need is an advise as how can I check if there is a Backup available for me, by using Apple ID and password and without using the Passcode.

Wait to hearing from you soon.


Regards,

Ami




[Personal Information Edited by Moderator]


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How can I check if there is an available backup, so I can use your suggestion for passcode restoring?

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