Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone battery

i brought new iphone 6s and in batter health it shows"service"also somtimes it drains so fast and somtimes it works fine.how can this happen?is it because the phone was produced long time ago?or is it because something happened during the assembling?how can i fix it?is new iphone's battery should be replaced?:(


iPhone 6s, iOS 13

Posted on Jan 22, 2020 8:45 PM

Reply
Question marked as Best reply

Posted on Jan 22, 2020 8:48 PM

Your iPhone 6s was more than likely manufactured over 4 years ago. Battery Health is showing - Service. Your iPhone also shows the symptoms of a battery that has lost its capacity to remain effective. It needs to be replaced.


Axel F.

4 replies

iphone battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.