I received an e-mail saying that Apple support locked my account and that I have to unlock it. However, when I was filling out the information I was requested my Social Security number. That made me suspicious because I have never been requested that before? Is that a scam?
If you entered it into the web form, change your Apple ID password right now.
Web form input can be read BEFORE hitting submit.
Whether that happened here? But it’s possible...
No NEVER. It's a scam. Apple will also NEVER send an email about your account being locked.
In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Forward it as an attachment to reportphishing@apple.com
Thank you. You were very helpful.
You're very welcome.
Thank you
Does Apple support ever ask for Social Security number to unlock an account?
