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Does Apple Care call when there is suspicious activity on your iCloud?

I received a call from Apple about suspicious activity on our iCloud account. To be fair, we just set up and migrated info from two old computers to two new computers. We are not computer savvy and are having to recall passwords and such so it's possible "we did something" but I'm not sure what.

MacBook Air

Posted on Jan 23, 2020 3:27 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2020 3:28 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Jan 23, 2020 3:28 PM in response to TammieV2020

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Does Apple Care call when there is suspicious activity on your iCloud?

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