How do i get family sharing to work? Ive done everything it says to do on the website, phoned apple support, theyve gone through it several times trying to get it to work and even they abandoned it. It all looks ok until i tap 'confirm account' then i get asked to add a payment method even though ive got 3 different payment methods on my account.
iPhone 6s, iOS 13
It would seem there is a problem with your payment method. If you are the family organizer, you have to have a valid credit card that the family can use. Family purchases and payments - Apple Support
Try contacting iTunes Support. They should be able to deal with the payment issue. iTunes Store - Contact Us - Official Apple Support
I have 3 payment methods on my account. Mastercard credit, Visa debit and Paypal. Ive removed and added them countless times and the Apple tech guys did the same process but it still cant work. Cards and Paypal works fine everywhere else.
If you contacted Apple Support and they couldn't do it, what did they recommend that you do? I doubt someone here could get it to work if Apple couldn't.
Apple were to escalate the case to a higher level and call back but this the end of the 3rd day of waiting
I'd hoped another community member might have had a similar experience.
Family sharing
