You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have to turn my AirPod sideways to hear and full volume

So my AirPods worked great for a long time but I clean my left one with a wooden pick (and without water) but now it is really really quiet but I can hear at almost normal volume when I turn it sideways. I thought it was dirty but I cleaned it and it didn’t change anything, I also made sure that the balance settings were right. I don’t think this is normal because I can’t find anything related to this. Also I just clean my right AirPod and it’s having the same problem

iPhone 7 Plus, iOS 13

Posted on Jan 23, 2020 4:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2020 9:57 AM

Hello,

Hmm, the symptoms seem to indicate that they are dirty. You might try cleaning again:

How to clean your AirPods and EarPods

If no help, have them serviced:

AirPods Service and Repair

Good luck.

1 reply

I have to turn my AirPod sideways to hear and full volume

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.