You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Spyware Malware

I bought a used Macbook Pro from a reseller on eBay. Now that I have received it, is there any way to know if they possibly loaded spyware or can in any other way get access to information/browsing/passwords? I haven't connected it to my home network or internet nor have I signed in with my iTunes yet because I'm a bit paranoid. It has Catalina loaded.

MacBook

Posted on Jan 23, 2020 5:30 PM

Reply
10 replies

Jan 24, 2020 1:25 PM in response to dubydoo1220

dubydoo1220 wrote:

Thank you. I have gone to the instructions but where is says choose MacIntosh HD, I don't have that choice but instead there are two internal disks labeled '500GB' and '500GB-Data'. I am not sure if this means it has two drives that need erasing or just the 'data' drive. Thanks for any advice.
https://discussions.apple.com/content/attachment/25451e11-60e3-4458-ace0-32ac3db1e057


Jan 23, 2020 5:48 PM in response to dubydoo1220

dubydoo1220 wrote:

I bought a used Macbook Pro from a reseller on eBay. Now that I have received it, is there any way to know if they possibly loaded spyware or can in any other way get access to information/browsing/passwords? I haven't connected it to my home network or internet nor have I signed in with my iTunes yet because I'm a bit paranoid. It has Catalina loaded.


What to do before you sell, give away, or trade in your Mac ...



Erase/Format the parent drive if you are in doubt.

How to reinstall macOS from macOS Recovery: https://support.apple.com/en-us/HT204904


Spyware Malware

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.