I have a iphone 11 pro max, I'm running the ios 13.3. For the past week whenever I try to copy and paste a gif from safari or chrome into twitter or a message it only copies and pastes a single frame of the gif. This has only been happening the past week, previously I had no problem doing this. To my knowledge I haven't made any changes to the phone's settings or done anything differently. Anyone have any idea what might be causing this?
iPhone 11 Pro Max, iOS 13
Hey nino.noir,
Thanks for using Apple Support Communities! I understand you're not able to copy/paste GIFs as expected.
If you haven't already done so, I recommend starting with a restart of your device. A restart can resolve a variety of issues.
I also recommend testing if this happens with both Wi-Fi and Cellular Data to help isolate the behavior. Lastly, are you able to tap and hold until you see the "Share" menu and then share into a message from there? Does it share properly with those steps?
Thanks again, and have a great day!
Copy/Pasted Gif not animated
