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Changing Security Question

Old Apple ID, trying to log in but I can’t remember the answers and can’t reset them because is say there isn’t enough info to log me in. Or if there is any other way to stop payments from the Old ID

Posted on Jan 24, 2020 1:06 PM

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Posted on Jan 24, 2020 1:10 PM

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

1 reply
Question marked as Best reply

Jan 24, 2020 1:10 PM in response to HelpMeGoodness

contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID

Changing Security Question

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