pop up opened while surfing the web
I accidentally opened a pop up on my iphone and now I cannot surf the web without it popping up again. How do I repair this.
iPhone 6s Plus, iOS 13
Question marked as
User profile for user:
ryane77
User level:
Community Specialist
Good afternoon Visorlady,
Welcome to the Apple Support Communities!
I understand you are getting a pop-up window when you surf the web on your iPhone 6s Plus. Is the same website appearing every time? Try these steps to get yourself out of the current situation with the pop-up window:
- Tap the button that looks like two pieces of paper in the lower-right corner of your Safari window.
- You'll see tabs of the most recent sites that you've visited.
- If you see the offending web page, click the X on the left corner of the page icon to close it.
- If you don't see the offending page, tap the + and type www.apple.com to take you to a legitimate website.
- Then tap Done.
- Quit Safari and restart your iPhone. How to force an app to close on your iPhone, iPad, or iPod touch
Source: Browse the web using Safari on iPhone - iPhone User Guide
The resources below will help you address this issue in the future:
How to block pop-ups in Safari
Private Browsing - Turn on or off on your iPhone, iPad, or iPod touch
Take care.