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User profile for user: Massimo Lombardo
Massimo Lombardo Author
User level: Level 2
378 points

How to reset the HP Utility Password?

I have this poblem: Bought a new HP printer (HP Office Jet Pro 8730) for my Home-Office configuration. I had before also another HP Printer, that was configurated by the HP Utility software.

The new printer was configurated for the first time by another HP way (without alternative).

Now I want to perfectionate my configuration by the HP Utility software but if I goto Device Administration a password is needed, but I never set a new password for the utility and the old one doest works!

I have tried to search in the HP Database for a HP Utility reset, but without success.

Any Idea how to reset this Admin password for the Ethernet plugged printer?

iMac 27" 5K, macOS 10.14

Posted on Jan 26, 2020 8:27 AM

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User profile for user: HWTech
HWTech
User level: Level 9
60,332 points

Posted on Jan 27, 2020 9:32 PM

See if your printer supports a "Cold Reset". If it does, then performing the "Cold Reset" will wipe out all settings on the printer. I haven't used an HP printer in a long time, but is there a general network settings reset? If the printer has a display, then look through the settings. You can also access the User Guide for the printer from the HP website.

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User profile for user: HWTech
HWTech
User level: Level 9
60,332 points

Jan 27, 2020 9:32 PM in response to Massimo Lombardo

See if your printer supports a "Cold Reset". If it does, then performing the "Cold Reset" will wipe out all settings on the printer. I haven't used an HP printer in a long time, but is there a general network settings reset? If the printer has a display, then look through the settings. You can also access the User Guide for the printer from the HP website.

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How to reset the HP Utility Password?

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