The flights claimed no longer registers flights across the day, unless I do the flights all at once they don’t count. Walking the same exact path that used to register 4 flights now counts zero ore one. There are ten stairs at one place and four in another and I go up and down multiple times with it often registering as zero or one flight.
iPhone 8 Plus
Good afternoon prynsys4NYC,
Welcome to the Apple Support Communities!
I understand you are not seeing the flights of stairs you are taking register in the Health app on your iPhone 8 Plus. If you are missing data, you can add it manually to the Health app. Open the Health app and find the Flights Climbed category either in your Favorites or in All Health Data. You will see an "Add Data" button in the upper-right corner of your iPhone screen.
Manage Health data on your iPhone, iPod touch, or Apple Watch
"About Flights Climbed
A flight of stairs is counted as approximately 10 feet (3 meters) of elevation gain (approximately 16 steps)."
Source: Health app on iPhone, iOS 13.3
iOS 13.3.1 was released January 28, 2020. Try updating your iPhone and restarting it to see if that makes a difference in the Health app for your future walks.
Update your iPhone, iPad, or iPod touch
The Apple Watch is going to give you a more accurate account of your activity and fitness levels, including monitoring your heart. Take a look at the information below:
Apple Watch Series 5 Films - watch the "This Watch Tells Time" video for a quick overview of what the Apple Watch can do.
Take care.
Good afternoon prynsys4NYC,
Welcome to the Apple Support Communities!
I understand you are not seeing the flights of stairs you are taking register in the Health app on your iPhone 8 Plus. If you are missing data, you can add it manually to the Health app. Open the Health app and find the Flights Climbed category either in your Favorites or in All Health Data. You will see an "Add Data" button in the upper-right corner of your iPhone screen.
Manage Health data on your iPhone, iPod touch, or Apple Watch
"About Flights Climbed
A flight of stairs is counted as approximately 10 feet (3 meters) of elevation gain (approximately 16 steps)."
Source: Health app on iPhone, iOS 13.3
iOS 13.3.1 was released January 28, 2020. Try updating your iPhone and restarting it to see if that makes a difference in the Health app for your future walks.
Update your iPhone, iPad, or iPod touch
The Apple Watch is going to give you a more accurate account of your activity and fitness levels, including monitoring your heart. Take a look at the information below:
Apple Watch Series 5 Films - watch the "This Watch Tells Time" video for a quick overview of what the Apple Watch can do.
Take care.
Thanks, manually adding works. My phone was updated at the time you responded. I tried turning my phone off a couple of times and that seemed to help. Thank you!
Hi prynsys4NYC,
Thanks for letting us know you are now able to track your activity more accurately using the Health app on your iPhone.
Have a great day!
Flights Climbed in Health App doesn’t register
