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Partial pixellation while watching itunes content on 4K Apple TV

So I have a 50 mbit fiber connection, but every time I watch a movie or show purchased on iTunes the image is fine for about 3 mins, then pixellated for a bit, then it gets better again etc..


I’m assuming its streaming related?


Any help would be much appreciated!

Apple TV 4K, tvOS 13

Posted on Jan 26, 2020 10:18 AM

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Question marked as Top-ranking reply

Posted on Jan 26, 2020 10:58 AM

Try the Speedtest app on Apple TV, to check how much of that 50 Mbps is available to the Apple TV over your home network.

Is the Apple TV connected by Wi-Fi (wireless), or by ethernet (wired)?


Get help with Wi-Fi networks on your Apple TV - Apple Support

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

2 replies
Question marked as Top-ranking reply

Jan 26, 2020 10:58 AM in response to Tunafish Cake

Try the Speedtest app on Apple TV, to check how much of that 50 Mbps is available to the Apple TV over your home network.

Is the Apple TV connected by Wi-Fi (wireless), or by ethernet (wired)?


Get help with Wi-Fi networks on your Apple TV - Apple Support

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

Partial pixellation while watching itunes content on 4K Apple TV

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