You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I'm transferring from an iPhone 6s to iPhone XR and I'm stuck at Software Update iOS13.3 on the new phone and it will not download and install. What do I do?

I'm stuck in the transfer from 6s to XR. At Software Update iOS 13.3 on the new phone. How do I make this happen?


iPhone XR

Posted on Jan 26, 2020 10:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2020 10:54 AM

If not already, try temporarily connecting your new iPhone to a Mac or PC, running iTunes (Finder w/macOS Catalina), and then, try upgrading again.

3 replies

I'm transferring from an iPhone 6s to iPhone XR and I'm stuck at Software Update iOS13.3 on the new phone and it will not download and install. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.