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youtube and netflix bar

Hey,

I have a problem watching Youtube and Netflix in full screen. When I do it in Safari, the bottom bar, most of the times, is not responding, I can't change volume or pause the video. But when I watch it on Chrome, everything seems to be alright. What should I do?


MacBook Pro 13", macOS 10.15

Posted on Jan 28, 2020 4:48 AM

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Question marked as Best reply

Posted on Feb 1, 2020 5:15 AM


if your cursor is unable to click (it has no effect) when watching a video full screen do this steps


  1. pull down the “Safari” menu and choose “Preferences
  2. Select the “Search” tab.
  3. Uncheck the box next to “Show Favorites” under the 'Smart Search Field' section.
  4. Close Preferences as usual.


APPLE NEED TO FIX THIS BUG we should be able to show favorites without that kind of issue.


5 replies
Question marked as Best reply

Feb 1, 2020 5:15 AM in response to Marciuss69


if your cursor is unable to click (it has no effect) when watching a video full screen do this steps


  1. pull down the “Safari” menu and choose “Preferences
  2. Select the “Search” tab.
  3. Uncheck the box next to “Show Favorites” under the 'Smart Search Field' section.
  4. Close Preferences as usual.


APPLE NEED TO FIX THIS BUG we should be able to show favorites without that kind of issue.


Jan 28, 2020 12:54 PM in response to Marciuss69

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

youtube and netflix bar

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