iPad Help with genius bar reservations

Anyone else believe the reservation system is broken? I have been trying to locate the reservation area and never seem to get it. I can call, chat or email but make a reservation?? Not on your life. I am not loving this lack of choice. Sometimes it's best to see someone face to face. Any thoughts?


Posted on Jan 28, 2020 1:03 PM

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Posted on Jan 28, 2020 1:31 PM

The easiest way to make a Genius Bar reservation now is to use the Apple Support app from the App Store. Open the Support app, and then you can tap on Get Support, and answer a few questions to get support. The easiest way is to select your device, and select physical damage and it should take you right to the reservation page.

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Question marked as Top-ranking reply

Jan 28, 2020 1:31 PM in response to losing the love

The easiest way to make a Genius Bar reservation now is to use the Apple Support app from the App Store. Open the Support app, and then you can tap on Get Support, and answer a few questions to get support. The easiest way is to select your device, and select physical damage and it should take you right to the reservation page.

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iPad Help with genius bar reservations

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