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shalva98 Author

Level 1

4 points

icloud is locked

hello,someone broke my apple ID maybe 4 or 5 years ago and since that time my ipad is brick,it's a first generation ipad mini and I have it's original box,can I unlock it somehow?

iPad

Posted on Jan 28, 2020 1:07 PM

Top-ranking reply

Eric Root

Level 10

684,573 points

Posted on Jan 28, 2020 1:12 PM

if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.

Genius Bar Reservation US

or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat

Apple Support using Twitter

Or fill out and submit this form.

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icloud is locked

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