Alerts on delegate accounts in Calendar

Background: We use Microsoft Outlook for work (email, calendar, etc.). However, I cannot stand Outlook calendar, so I have it synced with Apple Calendar since I have a MacBook Air. In addition to having my own calendar synced, I have have many of my colleagues calendars loaded so that I can see them for scheduling purposes, etc. However, I do not have read/write access to their calendars. Just read-only.


Problem: Recently, the Calendar App started giving me in-app alerts / badges when my colleagues' calendars have new events added or invitations or really any sort of activity. And it also gives me the options to "Accept, Decline, or Maybe" for invitations. I do not want to see these updates or have the option of making calendar decisions for calendars that are not my own, but I do want to be able to see my colleagues calendars. Is there any way to resolve this?


I have checked every setting I can, but there does not appear to be any way to make this stop. To be clear, I am not talking about the notification center alerts, I mean in-app alerts / badges. Despite the fact that Calendar recognizes I only have read access to these calendars it is treating me as if I am an official delegate of those calendars. (And if you do attempt to click "accept" on one of those invites, it gives you an error as such that it cannot save that action because you do not have permission, so why is it showing me their activity at all?) This issue did not used to happen either, so something changed with Calendar. It seems like a big flaw with Calendar and makes being able to sync non-iCal calendars to it impossible (I do not want to be flooded with my coworkers calendar activities).


Any thoughts / help would be appreciated!

Posted on Jan 28, 2020 5:18 PM

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4 replies

Feb 11, 2020 2:51 PM in response to cwagnerpf

cwagnerpf,


Thanks for getting back to us and for providing us those details.


I recommend to temporarily uncheck, "Ignore alerts" for Delegation of the Microsoft Exchange account of your colleague: Set event alerts and receive notifications in Calendar on Mac Then restart your Mac by going to the menu bar, selecting the Apple icon > Restart. Then, turn on "Ignore alerts" for the Delegation account and test to see if you continue to receive the notifications for any updates of your colleague's calendar.


For any reason, you continue to experience the same behavior I suggest contacting Apple Support to reviews this further. You can contact them through this link here: Contact Apple Support


Take care.





Feb 10, 2020 3:06 PM in response to rose_10

Hi,

Unfortunately, those instructions do not work for this situation. As I said, I do not have read/write access to my colleagues calendars, which means when you click "Get Info" you are unable to make any changes to their calendars as they are greyed out. I will also say, that for a number of the calendars that I am receiving alerts for the "Ignore Alerts" checkbox is already checked. And yet, I still see that they have unaccepted invitations on their calendars (something I should not be privy to). I have included two screenshots here.



This is for Outlook Exchange calendars that I have added as "delegate" accounts in order to be able to view them in iCal. I should not be seeing any numbers next to my colleagues names nor should I be having their invitations as options to accept or decline on their behalf. And in fact when I try to click accept or decline for my colleague's calendar, I receive an error message because I do not have permission to perform such actions for that calendar. Yet, there is no way to for me to turn off these notifications.


This feels like a significant flaw in Apple's Calendar settings. As I previously mentioned as well, this did not use to happen with iCal and only started recently. Any assistance for addressing this bug, would be helpful.

Feb 28, 2020 10:43 AM in response to i_rina

Thanks for the additional idea. Unfortunately, as I have said, because I don't have read / write permissions on the delegate calendars, I am unable to uncheck the "ignore alerts" check box to implement this idea. Given that, it does sound like this is unexpected behavior that needs to be addressed by apple.


I will contact the support team. Thanks again!

Jan 31, 2020 8:39 AM in response to cwagnerpf

Hi cwagnerpf,


Welcome to Apple Support Communities. I understand you're receiving alerts when a colleague has a new event or invitations from the Calendar app that is being shared. I'll be happy to help.


You can manage alerts for the Calendar app by following the section that says, "Turn off alerts for a calendar" in this article: Set event alerts and receive notifications in Calendar on Mac This may help resolve the issue you're experiencing.


Kind regards.

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Alerts on delegate accounts in Calendar

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