iPhone 8 Restore from PC with Windows 10

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Rutherbobs Author

Level 1

8 points

iPhone 8 Restore from PC with Windows 10

Please can you tell me how I can restore my iPhone 8 using an OLD backup from a PC using Windows 10?

I use iTunes and not iCloud.

Windows, Windows 10

Posted on Jan 29, 2020 12:53 AM

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Answer 1

Top-ranking reply

Ingo2711

Level 9

72,927 points

Jan 29, 2020 4:38 AM in response to Rutherbobs

Usually, you tap on the restore button in iTunes, which will erase the phone and set it up again. After that you will be asked to choose a backup to restore from, or if you want to set up the phone "as a new device".

If you choose to restore from previous backup,you should be able to select the old backup from the drop down list, as shown in this picture:

If you don't see the backup listed in this drop down list, you can not use the backup data saved on your computer.

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Answer 2

Jan 29, 2020 1:15 AM in response to Rutherbobs

to restore the phone you need backup first if you are using itunes if you dont have any backup than their is non other way to get that but if have backup file than just connect the phone to windows 10 and press restore than it will ask for backup file copy that and your phone will be restored

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Answer 3

Rutherbobs Author

Level 1

8 points

Jan 29, 2020 1:51 AM in response to Ingo2711

Thank you. Yes, I saw that article, but it does not help me. On my PC with Windows 10, it does not give the option to select which backup to restore from. Therefore I assume that the latest backup is used for the restore.

I need to have a restore from a backup that I did a month ago, so I need to pick the backup to be used for the restore. I have interrogated my PC and I can see that the backup exists, but I can't seem to access it.

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Answer 4

Rutherbobs Author

Level 1

8 points

Jan 29, 2020 9:42 AM in response to Ingo2711

Thank you for the reply.

The screen you have shown me is not the one I see in Windows 10 - it seems to be the Mac system screen.

So, I don't have the options that you have presented. AT no point can I choose the backup file that I want to restore.

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Answer 5

Ingo2711

Level 9

72,927 points

Jan 29, 2020 1:12 AM in response to Rutherbobs

Check the steps mentioned in this article:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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Answer 6

Ingo2711

Level 9

72,927 points

Jan 29, 2020 2:04 AM in response to Rutherbobs

Is the backup still listed in iTunes/Settings/devices?

Locate backups of your iPhone, iPad, and iPod touch - Apple Support

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Answer 7

Rutherbobs Author

Level 1

8 points

Jan 29, 2020 1:53 AM in response to Veronikakte

Thank you Veronikakte. I can see the previous backup on my PC (as a file in storage from a month ago), but can't seem to find a way to access it on iTunes.

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Answer 8

Rutherbobs Author

Level 1

8 points

Jan 29, 2020 3:50 AM in response to Ingo2711

Yes, I have located the backup that I want to restore from on my PC, but just don't see how to apply it to my iPhone 8.

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Answer 9

Rutherbobs Author

Level 1

8 points

Jan 29, 2020 9:48 AM in response to Rutherbobs

I've had a further mess around with the iTunes and seem to have found the area you mentioned, although the screen is certainly different. I'll give it a try and report back.

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