So I just had my iPhone XS Max screen replaced and she is no longer water resistant. Before i cracked screen and had replaced i have taken and used my phone in water numerous times. Then have it replaced. Sits next to hot tub, gets splashed and is now ruined. Will apple replace my phone, i have AppleCare but they say no water damage! In my opinion this should be on them? Any help would be great before i call and get mad!
iPhone XS Max, iOS 13
Lambka Said:
"Water damage after screen replacement?: [...] i have AppleCare but they say no water damage! In my opinion this should be on them? Any help would be great before i call and get mad!"
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Do Your Part: Give Apple your feedback on this. The more feedback Apple receives about this, the more likely they'll look in to changing things.
Because there is not a direct link for AppleCare for your iPhone, you need to use the following link. Select "Other" for the "Feedback Type": Feedback - iPhone - Apple
Lambka Said:
"Water damage after screen replacement?: [...] i have AppleCare but they say no water damage! In my opinion this should be on them? Any help would be great before i call and get mad!"
-------
Do Your Part: Give Apple your feedback on this. The more feedback Apple receives about this, the more likely they'll look in to changing things.
Because there is not a direct link for AppleCare for your iPhone, you need to use the following link. Select "Other" for the "Feedback Type": Feedback - iPhone - Apple
No. It was never waterproof to begin with. Water resistant does not equal waterproof.
Liquid damage is not covered by the warranty.
Water damage after screen replacement?
