iPad Pro 11 HDMI resolution problem

as you can see I have iPad Pro 11, 2019,

I connected the iPad yo my samsung q6 tv (4k smart tv),

im connecting the iPad with type-c to HDMI 4k 60h cable and I have an adapter also and then I'm getting to settings to see in what restlution and its wrote SRD

"if you expect your display to support HDR, try different HDMI cable or adaptor"

what can I do to fix it

iPad Pro, iOS 13

Posted on Jan 29, 2020 1:33 PM

Reply
9 replies

Jan 30, 2020 9:22 AM in response to lielkeren

I'm sorry I couldn't help any further. The only other troubleshooting steps I could recommend is to try removing the multi-port from the equation. I connected my Apple Adapter direct to the iPad, then the HDMI direct to the adapter and then the TV. Otherwise, I would try testing the other components. The Apple Adapter, the cable, since I don't really see a difference. Do you have any different display settings on your iPad, Accessibility, etc.?

Jan 30, 2020 8:40 AM in response to lielkeren

You may want to double-check the compatibility of the TV. I'm not sure the Q60 series Samsung supports AirPlay 2, and that could be the issue. Also, did you use the auto setup that the TV attempted to use when you connected the device to the TV?


When I plugged my TV into the adapter, the screen came to an auto setup screen, and it wanted to setup for the remote. I cancelled that, and it finished the connection and displayed my iPad screen, which was still in Settings, as you see from my screenshot. I know that when I was researching the TVs, I purposely chose the Q70 series QLED Tv since it supported AirPlay 2.

Jan 30, 2020 9:09 AM in response to ChrisJ4203

as you can see in this link (https://www.apple.com/lae/ios/home/accessories/#section-tv) the Q6 is there,


if someone have a problem that he can't watch something like Disney Plus with cable I change my TV settings and now I can, but still in the iPad I don't get the two options

so if someone know how to fix it I will be happy to hear if not at least I can watch Disney Plus in 4k now

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iPad Pro 11 HDMI resolution problem

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