Iphone 8 plus frozen

My phone has frozen on a white screen with the phone stats on top. And it started calling 911 and sending out sos's.


It still says it is in SoS mode but I can't get it to do anything.

iPhone 8 Plus

Posted on Jan 29, 2020 3:17 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2020 9:27 AM

Hello, stefinee.


Welcome to Apple Support Communities.


From what I've read is that your iPhone has been frozen and you can't get it to respond. I'd like to help. If your iPhone is still frozen, use the steps in this article to restart your iPhone: If your iPhone, iPad, or iPod touch won't turn on or is frozen


To address your SoS mode, this may help explain how to get out: Emergency Calls


"With CDMA, when an emergency call ends, iPhone enters emergency call mode for a few minutes to allow a call back from emergency services. During this time, data transmission and text messages are blocked.

  • Exit emergency call mode (CDMA). Do one of the following:
  • Tap the Back button.
  • Press the Sleep/Wake button or the Home button.
  • Use the keypad to dial a non-emergency number".


Let me know if you need further help.


Cheers!



1 reply
Question marked as Top-ranking reply

Feb 1, 2020 9:27 AM in response to stefinee

Hello, stefinee.


Welcome to Apple Support Communities.


From what I've read is that your iPhone has been frozen and you can't get it to respond. I'd like to help. If your iPhone is still frozen, use the steps in this article to restart your iPhone: If your iPhone, iPad, or iPod touch won't turn on or is frozen


To address your SoS mode, this may help explain how to get out: Emergency Calls


"With CDMA, when an emergency call ends, iPhone enters emergency call mode for a few minutes to allow a call back from emergency services. During this time, data transmission and text messages are blocked.

  • Exit emergency call mode (CDMA). Do one of the following:
  • Tap the Back button.
  • Press the Sleep/Wake button or the Home button.
  • Use the keypad to dial a non-emergency number".


Let me know if you need further help.


Cheers!



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Iphone 8 plus frozen

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